Terms of Service

Effective Date: Tuesday, 2 July 2024

Welcome to runnel.live! These Terms of Service ("Terms") govern your use of our services, including our website, streaming platform, and any other services we provide (collectively, the "Services"). By using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Services.

1. User Responsibilities and Conduct

1.1 Content Legality: You are responsible for ensuring that any content you stream through our Services is not illegal. This includes, but is not limited to, content that violates intellectual property laws, contains explicit material, promotes violence or hate speech, or is otherwise prohibited by law.

1.2 Content Rights: You must have the necessary rights or permissions to stream the content you use on runnel.live. By streaming content, you warrant that you have obtained all necessary rights, licenses, and permissions.

2. Account and Billing

2.1 Payment Method: Payments for our Services are processed through Stripe. By using our Services, you agree to abide by Stripe's terms and conditions.

2.2 No Refunds: All sales are final, and no refunds will be issued. Please ensure that you are satisfied with our Services before making a purchase.

2.3 Account Balance: Users must add credit to their account balance before initiating streams. The account balance represents credits that can be used on runnel.live but does not equate to physical money. The system will deduct credits from your account balance periodically as your streams run.

3. Usage Restrictions

3.1 Prohibited Content: You may not stream any content that is illegal. This includes, but is not limited to, content that promotes hate speech, violence, or is otherwise illegal under applicable law.

4. Termination and Suspension

4.1 Violation of Terms: We reserve the right to suspend or terminate your account at any time if you violate these Terms.

4.2 Discretionary Termination: We may also suspend or terminate your account at our sole discretion, even if no specific Terms have been violated.

5. Dispute Resolution

5.1 Customer Support: If you have any disputes or issues related to our Services, please contact us through our Discord server. We aim to resolve all disputes amicably.

6. Governing Law

6.1 Jurisdiction: These Terms are governed by the laws of Australia. By using our Services, you agree that any legal matters or disputes will be resolved under Australian law.

7. Modifications to the Service

7.1 Changes to Services: We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.

8. Liability and Disclaimers

8.1 Service Availability: While we strive to provide a high-quality, uninterrupted service, we are not responsible for any downtime or disruptions, including the occasional server downtime resulting in an average of 10 seconds.

8.2 Limitation of Liability: In no event shall runnel.live, its owners, or its affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our Services.

9. Intellectual Property

9.1 Content Ownership: You retain all rights to the content you stream. We do not claim any ownership rights over your content. However, by using our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content solely for the purpose of operating the Services.

10. Contact Us

If you have any questions about these Terms, please contact us via our Discord server.